Health Guarantee

All Puppies sold on Golden Retriever come with a health guarantee. Within 15 days of purchasing your new puppy, you must take him/her to a licensed veterinarian for an examination. If the veterinarian determines, within 15 days of purchasing, that your puppy is clinically ill or has died from an injury sustained or illness likely to have been contracted on or before the date of purchasing and delivery, you have the following options:

– Return the puppy for a complete refund
– Return the puppy for a replacement puppy of equal value
– Retain the puppy and receive reimbursement for reasonable veterinary fees, not exceeding the adoption price

If within 1 year of purchasing, a licensed veterinarian determines that your puppy has a congenital or hereditary defect that adversely affects the puppy’s health or that your puppy died from a congenital or hereditary defect, you have the same option as outlined above. You must notify us of the examining veterinarian’s name, address & phone number within 3 days of the vet’s certification of your puppy’s illness. Failure to notify us within 3 business days will result in forfeiture of rights. By purchasing a puppy from us, you agree to the following:

1. The puppy will be taken to the vet promptly. You should make sure that he/she is healthy and doesn’t need a vet’s attention. We request that this initial visit is within 72 hours of the puppy’s arrival. This is to ensure that there aren’t problems that have arisen from shipping, and also so that your veterinarian is familiar with your puppy if a situation arises.

2. We are not responsible for a puppy’s exposure to diseases after they have left our possession. You should be careful where you take your puppy and who handles it as well. The puppy should not be exposed to previously infested disease areas or to places where a high level of exposure to diseases is possible.

3. Validation of the guarantee requires examination of your puppy by the vet of your choice and at your expense within 15 days of its arrival. This examination is expected to confirm that your puppy was healthy upon arrival. If the puppy is showing any sign of illness, it should be taken to the vet immediately.

4. Your puppy, if shipped, has been through a vet check and has received a health certificate. He/she has been through at least his first shots and usually a series of shots before he/she has been delivered to you. He has also been de-wormed, but this does not mean that he is free of worms because young animals are especially susceptible to worms, are exposed every time they touch the ground, and worming is an ongoing process that will need to be continued once the puppy is in your care. Your puppy will also need to follow up shots. It is very important that you follow up with shots and deworming.

5. If the puppy has a vet diagnosed, congenital or hereditary defect, that is a life-threatening condition, give us a vet signed statement of the defect, and it will be replaced with the first available puppy with the same value as soon as possible.

6. We are is not responsible for any veterinarian bills that the purchaser may incur regarding the purchased puppy.

7. This guarantee is null and void if the puppy is sold to a third party, and if normal precautions aren’t taken.

8. If a puppy is to be replaced, we will provide a healthy puppy of the same quality as the previous puppy as soon as one is available. The new owner will be responsible for all shipping charges for the first puppy to be returned to the breeder and for the charges for the second puppy to be shipped to them as well. If the purchaser chooses not to accept a replacement puppy, then he or she will be refunded the full purchase price.

9. We work closely with our vets to ensure the health of our Puppies. They have been administered all of the shots and deworming that are indicated on our shot records. Our shots are administered by the vet recommended immunization program. We will only indicate the shots that your puppy has had. Please be aware that they have had these shots, and continue to administer shots as recommended by your veterinarian. Giving too many immunizations, and ignoring the immunizations that have been given can also be harmful to the puppy’s health.

12. Our Puppies will have a health certificate from a licensed veterinarian before they leave, and will be vet checked. Although we do everything we can to ensure the health of our Puppies, our health guarantee does not apply to “kennel cough”, coccidia, diarrhea, collapsed trachea, giardia, open fontanel, or parasites.